More questions?
Call (585) 461-1991, X3010. Hospital forms, appplications, etc, can be faxed directly to (585) 461-9160.

 

FAQs

Frequently Asked Questions

Q: How many residents live at Kirkhaven?
A:  Kirkhaven is home to 147 residents, of whom approximately 10 are short-term rehabilitation patients living in our Transitional Care Center.


Q: Is Kirkhaven affiliated with a particular hospital or continuum of care?
A:  Kirkhaven is not officially affiliated with any hospital, however our staff physicians maintain privileges at Rochester General Hospital. Kirkhaven is also part of Seniorsfirst Communities and Services, which includes Valley Manor Custom Apartment Homes, Assisted Living at Valley Manor, Seniorsfirst At-Home Services, Seniorsfirst Day & Respite Programs and Seniorsfirst Health & Fitness.

Q: How do Kirkhaven's costs compare to other local nursing homes?
A:  As a not-for-profit, Kirkhaven provides exceptional value, channeling all proceeds from private pay, insurance reimbursement and fundraising efforts back into the quality of care and services for our residents. Our rates are competitive with other not-for-profits in the Rochester area.


Q: What are your current rates for nursing care?
A: 

Rates are adjusted periodically, however the current room rates are as follows:

  • Long Term Care and Supplies $300 per day
  • Transitional Care and Supplies $360 per day
  • Private Room Differential $15 per day

    "Care and Supplies" includes:

    • room and board
    • meals
    • nursing care
    • maintenance therapy
    • routine supplies
    • laundry
    • recreation
    • social work services
    • pastoral care
    • audiology, podiatry and routine dental care

Click here to download a copy of our current Fee Schedule.



Q: Can I get a private room?
A:  Kirkhaven has 21 private rooms available for long term residents, and 4 private rooms in The Transitional Care Center. Depending on your level of need, you may request that your application be held until a private room becomes available or you may accept a double room and place your name on a waiting list and be transferred to a private room as soon as possible. Please note that Medicaid will not cover the cost of a private room or allow families to cover the difference in cost.


Q: How do I apply for admission to Kirkhaven for myself or a loved one?
A: 

If you are coming from a hospital stay, your designated social worker or discharge planner will attend to most of the paperwork. You or a family member should call Donna in our Admissions office and inform the discharge planner of your preference.

If you are coming from home, you will need a current (within three months) PRI (Patient Instrument Review). Our admissions coordinator or your family doctor can direct you to a medical consultant who processes PRIs; there is a fee. We will help you complete an application, which we will keep on file for one full year.

If you are planning an elective surgery, you can designate Kirkhaven as your preferred rehab facility and complete many of the application processes in advance.

You can click here to download a copy of our Admission Form to print out and mail in.



Q: What insurance plans are accepted at Kirkhaven?
A:  Kirkhaven is a Medicare, Medicaid, Preferred Care and Blue Choice/Blue Shield provider.


Other Seniorsfirst Communities and Services
For information about Valley Manor Custom Apartment Homes and Assisted Living, or the many community outreach services for seniors available through Seniorsfirst, please visit:

 


 



Kirkhaven is a community.


 
 
     
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